Welcome to the Voited customer service contact form where we strive to ensure you have a great experience. Our support team is available from Monday to Friday, 9 am to 5 pm, and we will do our best to respond to your request within one business day.

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VOITED EU

Yes, we ship globally, please find our shipping policy <a class="fr-strong" href="https://voited.eu/policies/shipping-policy">here</a>If you have any questions, please feel free to <a class="fr-strong" href="https://voited.gorgias.help/en-US/embed/contact">contact us.</a>

Yes, we ship globally, please find our shipping policy here. If you have any questions, please feel free to contact us.

Do you ship internationally?

Shipping

I ordered the wrong product. Can I change my order?

How can I cancel my order?

I haven’t received an order confirmation email. What should I do?

Why doesn’t my discount code work?

Where can I fill in my discount code?

Can I use multiple discount/promo codes on one order?

I forgot to enter the discount code, can you do that for me?

Which payment methods do you accept?

What is your warranty policy?

Do you offer a first-time buyer discount?

Can I pay with Klarna

📦 ORDERS & SHIPPING

How can I track my order?

How long will it take for my order to arrive?

I haven’t received a shipping confirmation email. What should I do?

How long will it take to process my order?

What happens to my package if I’m not at home when it is delivered?

How do I change my shipping / billing information on my recently placed order?

How to deal with damaged shipments?

How long does it take to process an order and receive a shipping confirmation?

What should I do if my delivery is delayed?

Voited Guarantee

I would like to exchange for a different colour or size.

I would like to exchange for a different item.

I would like to return an item and get a refund.

Bundles Purchases

Purchases with a free gift

What should I do if I don't receive a confirmation for my return?

Can I change the size of an item after placing an order?

Exchanges & Return

Which VOITED 4-in-1 PillowBlanket™ is right for me?

Which VOITED “Camping Companions” are right for me?

Which VOITED Changewear is right for me?

Which VOITED Footwear is right for me?

Do you have a blanket for my pet?

Materials & Sustainability at VOITED

Which VOITED Apparel is right for me?

How to Care for Your VOITED products

VOITED Product Quality Guarantee

Size — VOITED Slippers - Soul & CloudTouch®

Product

I’m a photographer, can we work together?

I’d like to become an ambassador. What should I do?

What should I do if I'm having trouble with my purchase on your website?

Do you ship internationally?Updated 21 days ago