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Exchanges & Return

Voited Guarantee

VOITED guarantee. Our products are covered by a 365 day guarantee from the day they are purchased. VOITED works closely with its production partners to obtain a high level of quality to make the products we sell suitable for their intended use. This

I would like to exchange for a different colour or size.

We want you to love everything you purchase from VOITED and we stand by every item we make. If you purchased a product directly from our site and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refu

I would like to exchange for a different item.

We want you to love everything you purchase from VOITED and we stand by every item we make. If you purchased a product directly from our site and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refu

I would like to return an item and get a refund.

We want you to love everything you purchase from VOITED and we stand by every item we make. If you purchased a product directly from our site and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refu

Bundles Purchases

When more than one item is purchased as a bundle and a discount is received on the second item the following applies:. Both items must be returned together. If we receive the full price item back without the second discounted item then the value disc

Purchases with a free gift

When an item that exceeds the value criteria for the free gift is returned, the "FREE gift" should also be returned. If a partial order is returned and the item has a lower value than the criteria for the "FREE gift', then the "FREE gift" must also b

What should I do if I don't receive a confirmation for my return?

When sending an item back for a return, ensure you provide us with the proof of posting receipt including the tracking number. If you've sent an item and haven't received confirmation, please reach out with this information so that we can assist you

Can I change the size of an item after placing an order?

Yes, you can change the size of an item after placing an order. Please contact our customer service team as soon as possible, and we will update the size for you if the order hasn't been dispatched yet.